FAQ

Account Access

Billing and Payments

Canceling Your Membership

Posh Membership Plans

Customer Support

 

Account Access back to top

Retrieving Your Password

If you forgot your password, you can easily request to have your password emailed to you.

  1. Go to the login/signup page located in the top right corner of the page
  2. Enter your email address in the Forgot Password box
  3. Click the Send Password button
  4. An email will be sent to you with your password.

Changing Your Posh Coloring Studio Username or Password

Posh Coloring Studio members may change their username or password through My Account.

If you wish to change your username or password:

  1. Login to your Posh Coloring Studio account by going to My Account
  2. Click the Change Email button to change your email address
  3. Click the Change Password button to change your password
  4. Enter your new information in to the appropriate fields.
  5. Click Submit to confirm changes.

Updating Your Posh Coloring Studio Email Notification Settings

If you wish to update your email preferences:

  1. Login to your Posh Coloring Studio account by going to My Account
  2. Click the Update Notifications button
  3. Select the email notifications you wish to subscribe or unsubscribe to by selecting the radio button (which automatically saves upon selection)

Billing and Payments back to top

Enjoy anytime access to your Posh Coloring Studio billing and payment history through My Account. You can view your account, change your credit card and account information, and understand our free trial offering.

Viewing Your Account

To easily view your account:

  1. Go to the My Account link located in the top right corner of the top of the page under the arrow
  2. You can view your profile information and your membership and billing information

Secure Credit Card Transactions on Posh Coloring Studio

When you complete a payment transaction on the Posh Coloring Studio site, your credit card information is secure. Information is safeguarded with government-level encryption. Each node is protected with firewalls and network intrusion detection systems. Any credit card or personal information you give us is kept securely at all times.

Updating Your Credit Card

If you wish to update your credit card:

  1. Go to the My Account link located in the top right corner of the top of the page under the arrow
  2. Click the Update Credit Card button under Membership and Billing
  3. Enter your new payment method
  4. Click the Update Card button

Posh Coloring Studio Forms of Payment

For individual customers, we accept MasterCard, Visa, Discover, and American Express.

Free Trial

Your free trial will begin when you sign up for a Posh Coloring Studio membership. To sign up, please visit our It Works page. You will also need a credit card to sign up. You will not be charged or billed during your free trial. The free trial is a one-time introduction to the Posh Coloring Studio for new customers. The trial is free for seven days. You may cancel anytime during your free trial and not owe a penny. When your trial ends, your credit card will be charged. Click here to begin your free trial today!

Canceling Your Membership back to top

How to Cancel Your Membership

To cancel your Posh Coloring Studio membership:

  1. Go to the My Account link located in the top right corner of the top of the page under the arrow
  2. Click on the Update Plan button under Membership and Billing
  3. Your current plan information will display
  4. Click the Cancel link
  5. Confirm that you wish to cancel your membership

Reactive Your Posh Coloring Studio Membership

To reactive your Posh Coloring Studio membership:

  1. Go to the My Account link located in the top right corner of the top of the page under the arrow
  2. Click on the Update Plan button under Membership and Billing
  3. Your current plan information will display
  4. Click the Reactivate link
  5. Confirm that you wish to reactivate your membership

Posh Membership Plans back to top

We offer two billing options for the Posh Coloring Studio:

Annual Plan
Selecting the Annual Plan, members will be billed $71.88 (plus applicable sales tax) annually. After your initial term, your posh membership will automatically renew annually until you tell us to stop. You will receive a reminder of the renewal approximately 30 days in advance.Your credit card or method of payment will be charged at the time of purchase and before the start of each new annual term at the current rate. You may cancel anytime.

Quarterly Plan
Selecting the Quarterly Plan, members will be billed $23.97 (plus applicable sales tax) for 3 months of access. Your membership will automatically renew until you tell us to stop. Your credit card or method of payment will be charged at the time of purchase, and before the start of each new 3-month bill term at the current rate. You may cancel anytime.

Free Trial

Try Posh Coloring Studio 7 days for free! Your free trial will begin when you sign up for a Posh Coloring Studio membership. To sign up, click here! You will also need a credit card to sign up. You will not be charged or billed during your free trial. The free trial is a one-time introduction to the Posh Coloring Studio for new customers. You may cancel anytime during your free trial and not owe a penny. When your trial ends, your credit card will be charged. Click here to begin your free trial today!

Customer Support back to top

How do I contact Customer Service

We are here to help. Please fill out the Contact Us form to send our team an email. Your email is important to us and we will respond to your inquiry in the order that it was received. We work hard to respond to most inquiries within 24 hours (M-F), but please note some requests may take up to 72 hours. If you have an urgent issue, you may reach customer service at 1.888.244.8608 during normal business hours,Monday-Friday, 8am-5pm Central Time.